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Balanced Scorecard for Method Improvement: Approach and Experiences
Högskolan i Jönköping, Tekniska Högskolan, JTH, Datateknik och informatik. (Information Engineering)
2017 (Engelska)Ingår i: Enterprise, Business-Process and Information Systems Modeling: 18th International Conference, BPMDS 2017, 22nd International Conference, EMMSAD 2017, CAiSE 2017, Essen, Germany, June 12-13, 2017, Proceedings / [ed] Iris Reinhartz-Berger,Jens Gulden, Selmin Nurcan, Wided Guédria & Palash Bera, Springer, 2017, s. 204-219Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Modelling methods provide structured guidance for performing complex modelling tasks including procedures to be performed, concepts to focus on, visual representations, tools and cooperation principles. Development of methods is an expensive process which usually involves many stakeholders and results in various method iterations. This paper aims at contributing to the field of method improvement by proposing a balanced scorecard based approach and reporting on experiences from developing and using it in the context of a method for information demand analysis. The main contributions of the paper are (1) a description of the process for developing a scorecard for method improvement, (2) the scorecard as such (as a tool) for improving a specific method, and (3) experiences from applying the scorecard in industrial settings.

Ort, förlag, år, upplaga, sidor
Springer, 2017. s. 204-219
Serie
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 287
Nyckelord [en]
Method improvement; Balanced scorecard; Method engineering; Information demand analysis method
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Identifikatorer
URN: urn:nbn:se:hj:diva-38657DOI: 10.1007/978-3-319-59466-8_13ISBN: 978-3-319-59465-1 (tryckt)ISBN: 978-3-319-59466-8 (digital)OAI: oai:DiVA.org:hj-38657DiVA, id: diva2:1177955
Konferens
International Conference EMMSAD 2017, Held at CAiSE 2017, Essen, Germany, June 12-13, 2017
Tillgänglig från: 2018-01-26 Skapad: 2018-01-26 Senast uppdaterad: 2018-09-11Bibliografiskt granskad

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Sandkuhl, Kurt
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JTH, Datateknik och informatik
Systemvetenskap, informationssystem och informatik

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