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AN APPROACH FOR ALIGNING ORGANIZATION STRATEGY WITH BUSINESS PROCESS MANAGEMENT
Högskolan i Jönköping, Tekniska Högskolan. (INFORMATION ENGINEERING)
Högskolan i Jönköping, Tekniska Högskolan. (INFORMATION ENGINEERING)
2011 (engelsk)Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
Abstract [en]

                                                   Abstract

Successful organizations at present, manage their business activities in an effective manner. Since the significance issue to stay in competitive markets is to improve the business process sequentially, well-defined business process management can increase the competitive advantages to an advanced quality at a lower cost. In fact,business process management (BPM) applied as a comprehensive approach for managing the organizational procedures. As a side of process viewpoint, business process management is considered as principal method which assist organizations sustain their objectives.This thesis reviews and inspects the concept of business process management and the importance of business process management in organizations. The focal point of thisthesis is alignment between organization strategy and business process managementhow the business people think about this alignment and managing their business activities. By investigating various literatures, we appreciate the need of holistic approach, which fit the organization strategy and business process management.Subsequently, we turn to survey the approach of the alignment of business process management in SMEs that located in Jönköping.The empirical data, which collected from three organizations, are analyzed and the research approach has been validated. The result demonstrates that SMEs consider alignment between their business process management and organization strategy is crucial and helps to achieve their organization objectives. The alignment improves monitoring and transparency, increased profits and helps to increase the efficiency of staff. They indicate people, management, leadership, information technology,communication, governance and culture are important factors that associated with the alignment of business process management and organization strategy.

sted, utgiver, år, opplag, sider
2011. , s. 80
Emneord [en]
ORGANIZATIONAL ALIGNMENT
HSV kategori
Identifikatorer
URN: urn:nbn:se:hj:diva-16667OAI: oai:DiVA.org:hj-16667DiVA, id: diva2:454832
Fag / kurs
JTH, Computer and Electrical Engineering
Presentation
2011-10-21, E3231, Jönköping, 13:45 (engelsk)
Uppsök
Technology
Veileder
Examiner
Tilgjengelig fra: 2011-11-10 Laget: 2011-11-08 Sist oppdatert: 2011-11-10bibliografisk kontrollert

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AN APPROACH FOR ALIGNMENT(2012 kB)15256 nedlastinger
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