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Exploring the accuracy of SME managers’ network perceptions
Norwegian Institute of Fisheries and Aquaculture Research, Tromsø, Norway.
Norwegian College of Fishery Science, University of Tromsø, Tromsø, Norway.ORCID-id: 0000-0002-9293-338x
Norwegian School of Economics and Business Administration, Bergen, Norway.
2004 (engelsk)Inngår i: European Journal of Marketing, ISSN 0309-0566, E-ISSN 1758-7123, Vol. 38, nr 5/6, s. 593-607Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

This paper studies the accuracy of small‐ to medium‐sized (SME) managers' perceptions of their information exchanges with important market actors such as customers, competitors and suppliers. In this way, examines an important dimension of managers' network perceptions, which are assumed to be necessary for optimal utilisation of their networks. By comparing managers' perceived frequency of information exchanges with external actors with an “objective” tracking of their actual behaviour, reveals substantial perceptual errors. Findings are discussed and implications highlighted.

sted, utgiver, år, opplag, sider
Emerald Group Publishing Limited, 2004. Vol. 38, nr 5/6, s. 593-607
Emneord [en]
Managers, Networking, Marketing information, Perception, Information exchange
HSV kategori
Identifikatorer
URN: urn:nbn:se:hj:diva-46132DOI: 10.1108/03090560410529231OAI: oai:DiVA.org:hj-46132DiVA, id: diva2:1351847
Tilgjengelig fra: 2019-09-17 Laget: 2019-09-17 Sist oppdatert: 2019-09-17bibliografisk kontrollert

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