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Enhancing Supply Chain Capabilities in an ETO Context Through "Lean and Learn"
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.ORCID iD: 0000-0001-7867-3895
Norwegian University of Science and Technology, Trondheim, Norway.
2021 (English)In: Operations and Supply Chain Management, ISSN 1979-3561, Vol. 14, no 3, p. 360-367Article in journal (Refereed) Published
Abstract [en]

In the operations management literature, organizational learning has recently begun to emerge as an important missing link to successful lean transformations. As such, drawing on insights from two case companies in the engineer to order (ETO) industry, we frame the successful enhancement of supply chain capabilities through a lens we call “Lean and Learn”. Continuous improvement without learning is not lean thinking. Thus, lean thinking and practice is, in essence, a process of learning; where problems are identified and solutions are created, analysed, selected, and implemented; resulting not only in improved performance but also in improved capability. Since the ETO industry exhibits project-based production, there seems to be natural barriers and resistance to continuous improvement and learning. By building on the notion that an organization with an improved capability is an organization that has learned, this study examines the link between supply chain capabilities and organizational learning in an ETO context by combining analytical conceptual reasoning with meta-data collected from action research at two case companies. The study contributes to practice by pointing out how supply chain capabilities can be enhanced in an ETO context, and to academia by identifying and offering new knowledge to start filling the research gap between three specific research areas: ETO supply chains, organizational learning, and lean management.

Place, publisher, year, edition, pages
OSCM , 2021. Vol. 14, no 3, p. 360-367
Keywords [en]
organizational learning, lean management, engineer to order, supply chain management, continuous improvement
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-52810DOI: 10.31387/oscm0460308ISI: 000659105200008Local ID: POA;intsam;52810OAI: oai:DiVA.org:hj-52810DiVA, id: diva2:1561389
Funder
Knowledge FoundationAvailable from: 2021-06-07 Created: 2021-06-07 Last updated: 2021-07-15Bibliographically approved

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Bäckstrand, Jenny

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