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Lättilä, L., Kortelainen, S. & Hilletofth, P. (2019). Assumptions for inventory modelling: insights from practice. World Review of Intermodal Transportation Research (WRITR), 8(2), 147-166
Open this publication in new window or tab >>Assumptions for inventory modelling: insights from practice
2019 (English)In: World Review of Intermodal Transportation Research (WRITR), ISSN 1749-4729, E-ISSN 1749-4737, Vol. 8, no 2, p. 147-166Article in journal (Refereed) In press
Abstract [en]

Many types of models have been developed to analyse multi-echelon supply chains. These models tend to rely on certain assumptions which might be too restrictive to be used in practical applications. In this paper we present a decision support system developed for a manufacturing company to aid decision making in both manufacturing and distribution strategy. The model is based on the assumptions of the decision-makers instead of relying on a pre-existing model architecture, which guarantees that the assumptions made are not too restrictive for practical use. The decision support system is based on agent-based modelling. The model was done in close co-operation with the personnel from the case company, and emphasis was based on how the company can use the model in decision making without requiring any special expertise in developing the supply chain alternatives. By using agent-based modelling we were able to take the central assumptions into account and create a decision support system, which the supply chain manager can use to evaluate various supply chain alternatives.

Place, publisher, year, edition, pages
InderScience Publishers, 2019
Keywords
inventory management; inventory modelling; simulation; decision support
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-43438 (URN)10.1504/WRITR.2019.10020312 (DOI)
Available from: 2019-04-09 Created: 2019-04-09 Last updated: 2019-04-09
De Goey, H., Hilletofth, P. & Eriksson, L. (2019). Design-driven innovation: a systematic literature review. European Business Review, 31(1), 92-114
Open this publication in new window or tab >>Design-driven innovation: a systematic literature review
2019 (English)In: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107, Vol. 31, no 1, p. 92-114Article, review/survey (Refereed) Published
Abstract [en]

Purpose

The concept design-driven innovation focuses on innovating product meanings. It has been studied from a variety of perspectives and contexts since the early 2000s. However, a complete overview of the literature published in this area is currently missing. The purpose of this study is to provide a comprehensive understanding of how design-driven innovation contributes to value creation in product development.

Design/methodology/approach

In this systematic literature review, 57 papers and book chapters that cover design-driven innovation were identified and analyzed. An iterative coding process was followed to derive five facets of design-driven innovation that contribute to value creation.

Findings

Design-driven innovation creates value by focusing on the intangible values of products. The following five facets of design-driven innovation that contribute to value creation were identified: development of new product meanings, knowledge generation, actors and collaborations, capabilities and process. These facets and their interrelations are presented in a theoretical framework.

Practical implications

The main practical implication of this study is that it is now clear that the five facets of design-driven innovation are interrelated and reinforce each other. Therefore, companies need to approach design-driven innovation from a holistic perspective.

Originality/value

This paper contributes to theory by presenting the theoretical framework that provides an overview of available knowledge and that creates a context for future research.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019
Keywords
Systematic literature review, Value creation, Design-driven innovation, Product meaning
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-43459 (URN)10.1108/EBR-09-2017-0160 (DOI)000463925800004 ()2-s2.0-85064182579 (Scopus ID)
Available from: 2019-04-12 Created: 2019-04-12 Last updated: 2019-04-26Bibliographically approved
Wlazlak, P., Säfsten, K. & Hilletofth, P. (2019). Original equipment manufacturer (OEM)-supplier integration to prepare for production ramp-up. Journal of Manufacturing Technology Management, 30(2), 506-530
Open this publication in new window or tab >>Original equipment manufacturer (OEM)-supplier integration to prepare for production ramp-up
2019 (English)In: Journal of Manufacturing Technology Management, ISSN 1741-038X, E-ISSN 1758-7786, Vol. 30, no 2, p. 506-530Article in journal (Refereed) Published
Abstract [en]

Purpose: Although prior research provides evidence that production ramp-up is often disrupted by supplier-related problems, it fails to discuss how the original equipment manufacturer (OEM) and various types of suppliers integrate their functions and operations to secure preparations for production ramp-up. The purpose of this paper is to investigate OEM–supplier integration in a new product development (NPD) project to prepare for production ramp-up.

Design/methodology/approach: The results presented in this paper are based on a real-time, longitudinal study of a single collaborative NPD project in the mechanical engineering industry. The NPD project involves seven suppliers and it is carried out in a large Swedish company (the OEM) and fits the theory-elaborating approach of this research.

Findings: This study argues that the aspect of timing in OEM–supplier integration, the OEM’s research and development (R&D) attitude toward collaboration and the OEM’s (R&D) operating procedure are challenges affecting the preparation for production ramp-up. The following three mechanisms to facilitate OEM–supplier integration in order to prepare for production ramp-up are also discussed: the mediator’s role, the OEM’s face-to-face meeting at the project level and suppliers’ formal face-to-face meetings with the OEM and internally.

Originality/value: This paper elaborates on and extends prior research on production ramp-up by conducting an empirical analysis that incorporates supplier integration in NPD. It bridges the gap between the literature on production ramp-up and on supplier integration in NPD and clearly indicates that supplier integration is an important prerequisite for successful production ramp-up. 

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019
Keywords
Integration, Product development, Production, Start-ups, Supplier relations, Suppliers, Manufacture, Design/methodology/approach, Face-to-face meetings, New product development, Original equipment manufacturers, Research and development, Supplier integration
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
urn:nbn:se:hj:diva-42406 (URN)10.1108/JMTM-05-2018-0156 (DOI)000459508200011 ()2-s2.0-85058096456 (Scopus ID)
Available from: 2019-01-02 Created: 2019-01-02 Last updated: 2019-03-14Bibliographically approved
Hilletofth, P., Sequeira, M. & Adlemo, A. (2019). Three novel fuzzy logic concepts applied to reshoring decision-making. Expert systems with applications, 126, 133-143
Open this publication in new window or tab >>Three novel fuzzy logic concepts applied to reshoring decision-making
2019 (English)In: Expert systems with applications, ISSN 0957-4174, E-ISSN 1873-6793, Vol. 126, p. 133-143Article in journal (Refereed) Published
Abstract [en]

This paper investigates the possibility of increasing the interpretability of fuzzy rules and reducing the complexity when designing fuzzy rules. To achieve this, three novel fuzzy logic concepts (i.e., relative linguistic labels, high-level rules and linguistic variable weights) were conceived and implemented in a fuzzy logic system for reshoring decision-making. The introduced concepts increase the interpretability of fuzzy rules and reduce the complexity when designing fuzzy rules while still providing accurate results.

Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
Decision-making, Fuzzy logic, High-level rule, Linguistic variable weight, Relative linguistic label, Reshoring, Computer circuits, Decision making, Fuzzy inference, Fuzzy rules, Linguistics, Fuzzy logic system, High-level rules, Interpretability, Linguistic labels, Linguistic variable
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-43403 (URN)10.1016/j.eswa.2019.02.018 (DOI)000464486100012 ()2-s2.0-85063033919 (Scopus ID)
Available from: 2019-04-01 Created: 2019-04-01 Last updated: 2019-05-08Bibliographically approved
Hilletofth, P., Reitsma, E. & Eriksson, D. (2018). Coordination of new product development and supply chain management. In: Moreira, António Carrizo, Ferreira, Luís Miguel D. F., Zimmermann, Ricardo A. (Ed.), Innovation and Supply Chain Management: Relationship, Collaboration and Strategies (pp. 33-50). Cham: Springer
Open this publication in new window or tab >>Coordination of new product development and supply chain management
2018 (English)In: Innovation and Supply Chain Management: Relationship, Collaboration and Strategies / [ed] Moreira, António Carrizo, Ferreira, Luís Miguel D. F., Zimmermann, Ricardo A., Cham: Springer, 2018, p. 33-50Chapter in book (Refereed)
Abstract [en]

New product development (NPD) and supply chain management (SCM) enable companies to respond to new demands in a responsive manner. The scarcity of research addressing the coordination of NPD and SCM is notable. The purpose of this research is to identify and examine linkages between NPD and SCM through a case study that includes a Swedish furniture wholesaler. Several linkages that stress the need of using an integrative NPD process where the design functions are aligned with other main functions of the company were identified. For example, it was observed that a strong focus on the demand side (NPD) has induced high demands on the supply side (SCM) of the case company. Therefore, the NPD process to a larger extend needs to incorporate main supply functions and other sales-related functions that support the commercialization of the product. This promises to create a consumer-oriented business, especially needed in markets where products have short life cycles and where having a short time to market is crucial. Within future research, it will be interesting to expand this research to companies that operate in different markets and/or have different objectives and to provide an inclusive description of the consumer-oriented business model.

Place, publisher, year, edition, pages
Cham: Springer, 2018
Series
Contributions to Management Science, ISSN 1431-1941
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hj:diva-39380 (URN)10.1007/978-3-319-74304-2 (DOI)978-3-319-74303-5 (ISBN)978-3-319-74304-2 (ISBN)
Available from: 2018-05-09 Created: 2018-05-09 Last updated: 2019-02-13Bibliographically approved
Sansone, C., Hilletofth, P. & Eriksson, D. (2018). Critical operations capabilities in a high cost environment. In: Proceedings of the 8th International Conference on Operations and Supply Chain Management: . Paper presented at International Conference on Operations and Supply Chain Management (OSCM), 9 – 12 September, 2018, Cranfield, UK.
Open this publication in new window or tab >>Critical operations capabilities in a high cost environment
2018 (English)In: Proceedings of the 8th International Conference on Operations and Supply Chain Management, 2018Conference paper, Published paper (Refereed)
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-41437 (URN)
Conference
International Conference on Operations and Supply Chain Management (OSCM), 9 – 12 September, 2018, Cranfield, UK
Available from: 2018-09-14 Created: 2018-09-14 Last updated: 2019-02-13Bibliographically approved
Sansone, C., Hilletofth, P. & Eriksson, D. (2018). Critical operations capabilities in a high cost environment: A multiple case study. In: N. Kurniati, R. S. Dewi, D. S. Dewi, D. Hartanto, N. I. Arvitrida, P. D. Karningsih (Ed.), IOP Conference Series: Materials Science and Engineering. Paper presented at 1st International Conference on Industrial and Systems Engineering, IConISE 2017, 29 August 2017 through 30 August 2017. Institute of Physics Publishing (IOPP), 337(1), Article ID UNSP 012065.
Open this publication in new window or tab >>Critical operations capabilities in a high cost environment: A multiple case study
2018 (English)In: IOP Conference Series: Materials Science and Engineering / [ed] N. Kurniati, R. S. Dewi, D. S. Dewi, D. Hartanto, N. I. Arvitrida, P. D. Karningsih, Institute of Physics Publishing (IOPP), 2018, Vol. 337, no 1, article id UNSP 012065Conference paper, Published paper (Refereed)
Abstract [en]

Operations capabilities have been a popular research area for many years and several frameworks have been proposed in the literature. The current frameworks do not take specific contexts into consideration, for instance a high cost environment. This research gap is of particular interest since a manufacturing relocation process has been ongoing the last decades, leading to a huge amount of manufacturing being moved from high to low cost environments. The purpose of this study is to identify critical operations capabilities in a high cost environment. The two research questions were: What are the critical operations capabilities dimensions in a high cost environment? What are the critical operations capabilities in a high cost environment? A multiple case study was conducted and three Swedish manufacturing firms were selected. The study was based on the investigation of an existing framework of operations capabilities. The main dimensions of operations capabilities included in the framework were: cost, quality, delivery, flexibility, service, innovation and environment. Each of the dimensions included two or more operations capabilities. The findings confirmed the validity of the framework and its usefulness in a high cost environment and a new operations capability was revealed (employee flexibility).

Place, publisher, year, edition, pages
Institute of Physics Publishing (IOPP), 2018
Keywords
Industrial research, Manufacture, Systems engineering, Critical operations, High costs, High-to-low, Manufacturing firms, Multiple-case study, Operations capability, Quality, Delivery, Research questions, Costs
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-40950 (URN)10.1088/1757-899X/337/1/012065 (DOI)000435191200065 ()2-s2.0-85046245747 (Scopus ID)
Conference
1st International Conference on Industrial and Systems Engineering, IConISE 2017, 29 August 2017 through 30 August 2017
Available from: 2018-07-05 Created: 2018-07-05 Last updated: 2019-02-13Bibliographically approved
Reitsma, E. & Hilletofth, P. (2018). Critical success factors for ERP system implementation: A user perspective. European Business Review, 30(3), 285-310
Open this publication in new window or tab >>Critical success factors for ERP system implementation: A user perspective
2018 (English)In: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107, Vol. 30, no 3, p. 285-310Article in journal (Refereed) Published
Abstract [en]

Purpose

The purpose of this study is to evaluate critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective.

Design/methodology/approach

The research was conducted in two successive steps. First, a literature review was conducted to derive CSFs for ERP system implementation. Second, a survey was conducted to evaluate the importance of these CSFs from a user perspective. Data were collected through a questionnaire that was distributed within a German manufacturer and was developed based on the CSFs found in the literature. Gray relational analysis (GRA) was used to rank the CSFs in order of importance from a user perspective.

Findings

The findings reveal that users regard 11 of the 13 CSFs found in the literature as important for ERP system implementation. Seven of the CFSs were classified as the most important from a user perspective, namely, project team, technical possibilities, strategic decision-making, training and education, minimum customization, software testing and performance measurement. Users regarded 2 of the 13 CSFs as not important when implementing an ERP system, including organizational change management and top management involvement.

Research limitations/implications

One limitation of this study is that the respondents originate from one organization, industry and country. The findings may differ in other contexts, and thus, future research should be expanded to include more organizations, industries and countries. Another limitation is that this study only evaluates existing CSFs from a user perspective rather than identifying new ones and/or the underlying reasons using more qualitative research.

Practical implications

A better understanding of the user perspective toward CSFs for ERP system implementation promises to contribute to the design of more effective ERP systems, a more successful implementation and a more effective operation. When trying to successfully implement an ERP system, the project team may use the insights from the user perspective.

Originality/value

Even though researchers highlight the important role users play during ERP system implementation, their perspective toward the widely discussed CSFs for ERP system implementation has not been investigated comprehensively. This study aims to fill this gap by evaluating CSFs derived from the literature from a user perspective.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2018
Keywords
Gray relational analysis, Implementation, Enterprise resource planning, Critical success factor
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-36899 (URN)10.1108/EBR-04-2017-0075 (DOI)000432401900004 ()2-s2.0-85047081053 (Scopus ID)
Available from: 2017-08-16 Created: 2017-08-16 Last updated: 2019-02-13Bibliographically approved
Seno, J. P., Pimenta, M. L., Hilletofth, P. & Eriksson, D. (2018). Cross-functional interconnectedness as an enabler of customer value. The journal of business & industrial marketing
Open this publication in new window or tab >>Cross-functional interconnectedness as an enabler of customer value
2018 (English)In: The journal of business & industrial marketing, ISSN 0885-8624, E-ISSN 2052-1189Article in journal (Refereed) Accepted
Abstract [en]

Purpose:

The purpose of this study is to analyze the processes of interconnectedness in cross-functional relationships involved in customer value enabling. Design/methodology/approach: In total, 20 in-depth interviews were conducted in three Brazilian companies from different industries. The critical incident technique was used for data collection and analysis. Content analysis was used to characterize the critical incidents within functional area networks.

Findings:

Six main critical incidents were identified within the studied relationships: process, urgency, lack of trust, capacity and demand imbalance, motivation and challenge. The results show situations in which the collaborative behavior of the actors generates customer value facilitation.

Research limitations/implications:

The firms studied are small and medium, located in an emerging economy and are resource-constrained. Further research could be performed in organizations in other countries with different sizes and resources. Future studies could also include customers within the analyzed functional networks to evaluate value-in-use behavior.

Practical implications:

Process, as a critical incident, may be composed of several elements that could affect the processes of value creation. Moreover, the adjustment between production capacity and demand should focus on avoiding propagation of functional problems through the processes. This focus may facilitate spontaneous community behavior and customer knowledge renewal.

Originality/value:

This paper generates new qualitative bases to characterize the interconnectedness within functional networks within the perspective of relationship marketing. The study of the internal functions and processes revealed several particularities that are not evidenced in the extant literature, which is concentrated in relationships among companies. The quality of the relationship among the members of a functional network may affect the effectiveness of the promises of customer value, more specifically in value enabling. © 2019, Emerald Publishing Limited.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2018
Keywords
Critical incident technique, Cross-functional relationships, Marketing promises
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-43106 (URN)10.1108/JBIM-04-2017-0101 (DOI)JTHÖvrigtIS (Local ID)JTHÖvrigtIS (Archive number)JTHÖvrigtIS (OAI)
Available from: 2019-02-19 Created: 2019-02-19 Last updated: 2019-02-19
Freitas, M., Pimenta, M. & Hilletofth, P. (2018). Demand Management: The Role of Cross-Functional Integration in a Context of Political Turbulence. In: : . Paper presented at XLII Meeting of ANPAD - EnANPAD 2018, Curitiba, Brazil 3-6 October, 2018.
Open this publication in new window or tab >>Demand Management: The Role of Cross-Functional Integration in a Context of Political Turbulence
2018 (English)Conference paper, Published paper (Refereed)
National Category
Engineering and Technology
Identifiers
urn:nbn:se:hj:diva-42016 (URN)
Conference
XLII Meeting of ANPAD - EnANPAD 2018, Curitiba, Brazil 3-6 October, 2018
Available from: 2018-11-12 Created: 2018-11-12 Last updated: 2019-02-13
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-8305-4412

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