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Cui, L., Su, S.-I. I., Feng, Y. & Hertz, S. (2019). Causal or effectual? Dynamics of decision making logics in servitization. Industrial Marketing Management
Open this publication in new window or tab >>Causal or effectual? Dynamics of decision making logics in servitization
2019 (English)In: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062Article in journal (Refereed) Epub ahead of print
Abstract [en]

This study explores servitization as an innovative market strategy for manufacturers and investigates how the decision making logics change over time in the servitization transformation process. Effectuation theory is applied to examine servitization as a new theoretical exploration. A longitudinal case study of a global heavy vehicle manufacturer's servitization process in China reveals that the decision makers adjust their decision making logics depending on the stage of the servitization process and associated risk patterns. As the servitization process evolves into a more sophisticated stage, decision makers will change their decision making logics from a causation dominant logic to an effectuation dominant logic in order to cope with the increased risks. Effectuation theory originally developed from entrepreneurship research is found to be a valid theory for the explanation of the risk and uncertainty control behaviors in the servitization transformation process of manufacturing firms. 

Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
Decision making logic, Effectuation theory, Risk control, Risk pattern, Servitization
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-43541 (URN)10.1016/j.indmarman.2019.03.013 (DOI)2-s2.0-85063460400 (Scopus ID);IHHÖvrigtIS (Local ID);IHHÖvrigtIS (Archive number);IHHÖvrigtIS (OAI)
Available from: 2019-04-26 Created: 2019-04-26 Last updated: 2019-04-26
Kaneberg, E. R., Hertz, S. & Jensen, L.-M. (2019). Voluntary defense networks in emergency preparedness in developed countries: the case of Sweden [Redes de defensa voluntarias en preparación ante emergencias en países desarrollados: el caso de Suecia]. Revista Científica General José María Córdova, 17(26), 229-250
Open this publication in new window or tab >>Voluntary defense networks in emergency preparedness in developed countries: the case of Sweden [Redes de defensa voluntarias en preparación ante emergencias en países desarrollados: el caso de Suecia]
2019 (English)In: Revista Científica General José María Córdova, ISSN 1900-6586, Vol. 17, no 26, p. 229-250Article in journal (Refereed) Published
Abstract [en]

Voluntary networks are actors in civil society and central to the emergency preparedness efficiency of developed countries’. This study focuses on the voluntary defense networks in Sweden, a unique set of networks that contribute to the efficiency of emergency preparedness. Through interviews with experts in Swedish civil and military fields and their associated voluntary defense networks, as well as secondary data, we examined the coordination of these voluntary defense networks in practice. Although voluntary network coordination is highly associated with efficiency, in practice, most voluntary networks are not well coordinated. This study confirms that civil and military practitioners in developed countries, struggling with the coordination of voluntary networks are not isolated in their struggle; inattentive practices are indeed the norm. This article also establishes a course that civil and military practitioners can follow to improve emergency response efficiency.

Abstract [es]

Las redes voluntarias son actores de la sociedad civil e importantes para la eficiencia en la preparación de emergencia de los países desarrollados. Este estudio es sobre las redes de defensa voluntarias en Suecia, un conjunto único de redes voluntarias que contribuyen a la eficiencia de la preparación para emergencias. Las entrevistas con expertos en el campo civil y militar sueco y sus redes de defensa voluntarias asociadas y datos secundarios expusieron el examen de la coordinación de la red de defensa voluntaria en la práctica. La coordinación voluntaria de la red está significativamente asociada con la eficiencia, pero en la práctica, la mayoría de las redes voluntarias no están bien coordinadas. Si los profesionales civiles y militares de los países desarrollados están luchando con la coordinación de redes voluntarias, este estudio confirma que no son únicos en su lucha. La práctica indiferente es de hecho la norma. Los profesionales civiles y militares pueden seguir una ruta adecuada aquí establecida cuando se busca mejorar la eficiencia de la respuesta de emergencia.

Place, publisher, year, edition, pages
Escuela Militar de Cadetes "General José María Córdova", 2019
Keywords
civil society actors, civil-military coordination, communication, emergency preparedness, management efficiency, voluntary defense networks
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-43406 (URN)10.21830/19006586.379 (DOI)POA JIBS 2019 (Local ID)POA JIBS 2019 (Archive number)POA JIBS 2019 (OAI)
Available from: 2019-04-02 Created: 2019-04-02 Last updated: 2019-04-11Bibliographically approved
Su, S. I., Cui, L. & Hertz, S. (2017). Assessing the performance-based logistics service model for Taiwan's heavy vehicle supply chains. Transportation journal, 56(1), 77-103
Open this publication in new window or tab >>Assessing the performance-based logistics service model for Taiwan's heavy vehicle supply chains
2017 (English)In: Transportation journal, ISSN 0041-1612, Vol. 56, no 1, p. 77-103Article in journal (Refereed) Published
Abstract [en]

This article investigates the performance-based logistics (PBL) theory and explores the potential of introducing the PBL service model to Taiwan's heavy vehicle supply chains. A multiple case study approach is used to explore this research question. Four case firms are selected for this study. The analyses have identified several major risks and influencing factors that hinder the application of the PBL model to Taiwan's heavy vehicle supply chains. However, with PBL's strength to bring sustainability benefits, an extended assessment analysis of the risks and influencing factors is conducted, and the counter-risk strategies are explored. This study has shown there is a high opportunity for PBL development in Taiwan if the obstacles can be dealt collaboratively in the heavy vehicle supply chains. The research findings provide valuable insights into Taiwan's heavy vehicle supply chains and similar emerging Asian economies relying mainly on international heavy vehicle suppliers.

Place, publisher, year, edition, pages
Penn State University Press, 2017
Keywords
Critical influence factors; Heavy vehicle suppliers; Performance-based logistics (PBL); Risks; Transport operators
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-31812 (URN)10.5325/transportationj.56.1.0077 (DOI)000396734800004 ()2-s2.0-85011361568 (Scopus ID)IHHCeLSIS (Local ID)IHHCeLSIS (Archive number)IHHCeLSIS (OAI)
Available from: 2016-09-20 Created: 2016-09-20 Last updated: 2019-04-02Bibliographically approved
Kaneberg, E., Hertz, S. & Jensen, L.-M. (2017). Voluntary sector networks in emergency preparedness in developed countries: the case of Sweden. Journal of Contingencies and Crisis Management
Open this publication in new window or tab >>Voluntary sector networks in emergency preparedness in developed countries: the case of Sweden
2017 (English)In: Journal of Contingencies and Crisis Management, ISSN 0966-0879, E-ISSN 1468-5973Article in journal (Other academic) Submitted
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-39453 (URN)
Available from: 2018-05-16 Created: 2018-05-16 Last updated: 2019-04-02
Kaneberg, E., Hertz, S. & Jensen, L.-M. (2016). Emergency preparedness planning in developed countries: the Swedish case. Journal of Humanitarian Logistics and Supply Chain Management, 6(2), 145-172
Open this publication in new window or tab >>Emergency preparedness planning in developed countries: the Swedish case
2016 (English)In: Journal of Humanitarian Logistics and Supply Chain Management, ISSN 2042-6747, E-ISSN 2042-6755, Vol. 6, no 2, p. 145-172Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this paper is to understand the needs of the supply-chain (SC) network when coping with permanent and temporary demands, this paper analyzes the Swedish emergency preparedness SC network. This network comprises planning procedures and resources, as well as numerous organizations and other participants in civil society that take part in the system to cope with threats and ongoing crises. Planning constitutes a critical infrastructure because the system must develop the ability to shift SC functions from permanent to temporary networks in ongoing crises and war.

Design/methodology/approach – A research study is performed based on data gathered by three qualitative methods concerning the SC network of emergency preparedness planning.

Findings – This study demonstrates the relevance of a wide empirical field challenging several theoretical perspectives of the SC network in preparedness planning and the shift to ongoing crises. Further research targeting key capabilities is needed to further improve understanding of the challenges for developed countries in managing potential threats and crises.

Originality/value – Actors taking part in the preparedness system have found it challenging to coordinate. Due, in part, to the lack of a common threat profile, key capabilities remain outside preparedness planning, e.g., military, commercial and voluntary actors as well as unclear and inconsistent regulations. Thus, building the SC network demonstrates the need to target the military, the voluntary and commercial sectors and their ability to develop the networks in preparedness planning. In a reformed system, all actors must strengthen civil defense in an all-hazard approach, which in planning encompasses the entire threat scale, demonstrating key functions and the ability to shift to temporary networks responding to ongoing crises, including war.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2016
Keywords
Civil society actors, Emergency preparedness planning, Supply-chain network
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-31217 (URN)10.1108/JHLSCM-10-2015-0039 (DOI)000381906000002 ()2-s2.0-84978526882 (Scopus ID)
Available from: 2016-08-10 Created: 2016-08-10 Last updated: 2019-04-02Bibliographically approved
Jensen, L.-M. & Hertz, S. (2016). The coordination roles of relief organisations in humanitarian logistics. International Journal of Logistics Research and Applications, 19(5), 465-485
Open this publication in new window or tab >>The coordination roles of relief organisations in humanitarian logistics
2016 (English)In: International Journal of Logistics Research and Applications, ISSN 1367-5567, Vol. 19, no 5, p. 465-485Article in journal (Refereed) Published
Abstract [en]

The number of organisations involved in relief work in general and humanitarian logistics specifically is large and increasing, creating new complexity. In this paper we analyse different types of coordination and roles in two case studies of the humanitarian cluster system based on its initial development and the Kenyan Post-election crisis. The different and unclear roles of the organisations create significant problems before and after cluster activation and deactivation. Individual organisations take on many roles in the cluster system and beyond it in terms of coordination. The clarity of the roles affects the need for and ease of coordination. We suggest a simple basic categorisation of roles as a starting point for developing this concept in the field of humanitarian logistics and connect this to coordination.

Place, publisher, year, edition, pages
Taylor & Francis, 2016
Keywords
Case study, humanitarian clusters, humanitarian logistics, coordination, roles, disaster stages
National Category
Social Sciences
Identifiers
urn:nbn:se:hj:diva-28889 (URN)10.1080/13675567.2015.1124845 (DOI)000381382900008 ()2-s2.0-84953239093 (Scopus ID)
Available from: 2016-01-07 Created: 2016-01-07 Last updated: 2019-04-02Bibliographically approved
Agndal, H., Borgström, B., Hertz, S., Jensen, L.-M., Pereseina, V. & Cui, L. (2015). Market innovation in the transport and heavy vehicle market. In: Proceedings of the 27th Annual NOFOMA-Conference, Molde, 3-5 June, 2015.: . Paper presented at NOFOMA 2015.
Open this publication in new window or tab >>Market innovation in the transport and heavy vehicle market
Show others...
2015 (English)In: Proceedings of the 27th Annual NOFOMA-Conference, Molde, 3-5 June, 2015., 2015Conference paper, Published paper (Refereed)
Abstract [en]

Purpose

The purpose of this paper is to generate a greater understanding of the interrelatedness of new business models in the truck market and developments in the road transport sector.

Design/methodology/approach

Based on a three year research project in cooperation with a European heavy vehicle manufacturer, we present short case descriptions showing some of the main developments in the European trucking and transport markets. 

Findings

New business models emerge both in the heavy vehicle and transportation markets, in complex ways involving multiple actors.  The impetus for the models can come from several direction but the final impact must be negotiated and cannot be planned by a single actor.

Research limitations/implications

The research looks at a selection of cases and business models to demonstrate changes and the relations between the markets, and does not claim to be exhaustive in terms of the different business models in the European market. 

Practical implications

There is a distinct trend to greater specialization and the need for innovation to survive given the strong pressures in the commoditized transport market. Our findings show conflicting trends in terms of social implications, with improved ecological impact but the risk of worse conditions for driver. 

Original/value

The paper considers the development of new business models and implications on the market from the point of view of the firms actually using the business models.  This shows how different business models can co-exist and involve different types of rationalities.

Keywords
heavy vehicles, innovation, business models, transportation, market development
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-28876 (URN)
Conference
NOFOMA 2015
Projects
Market Making of a High-value Business Model in Low Cost Markets
Funder
VINNOVA, 2011-01804
Available from: 2016-01-06 Created: 2016-01-06 Last updated: 2019-04-02Bibliographically approved
Pereseina, V., Jensen, L.-M., Hertz, S. & Cui, L. (2014). Challenges and Conflicts in Sustainable Supply Chain Management: Evidence from the Heavy Vehicle Industry. Supply Chain Forum: an International Journal, 15(1), 22-32
Open this publication in new window or tab >>Challenges and Conflicts in Sustainable Supply Chain Management: Evidence from the Heavy Vehicle Industry
2014 (English)In: Supply Chain Forum: an International Journal, ISSN 1625-8312, E-ISSN 1624-6039, Vol. 15, no 1, p. 22-32Article in journal (Refereed) Published
Abstract [en]

The purpose of this paper is to increase the understanding and explore the challenges and conflicts in sustainable supply chain management (SSCM) through empirical examples from the heavy vehicle industry in Sweden and China. An exploratory study of the case company’s supply chains in two countries is conducted for this paper. The major components of the empirical data are interviews with the company´s representatives and its downstream supply chain members in Sweden and China, as well as workshops with the logistics industry’s representatives in China. The findings show that the firms perceive the challenges on the regulatory and organisational levels. The conflicts can be found between several stakeholder groups, the main focus seems to be on environmental and economic aspects. Life-cycle solution for the vehicles’ utilisation is valuable but there are challenges to employing it, especially in the Chinese context. The results show that intensified international collaboration on environment and traffic safety can help tackle challenges and ease the conflicts in sustainable supply chain management.

Place, publisher, year, edition, pages
Taylor & Francis, 2014
Keywords
Sustainable supply chain management, sustainability, heavy vehicle industry, transportation, case study, life-cycle solution, qualitative study, hålbarhet
National Category
Social Sciences Business Administration Transport Systems and Logistics
Identifiers
urn:nbn:se:hj:diva-25165 (URN)10.1080/16258312.2014.11517331 (DOI)2-s2.0-84923109074 (Scopus ID)
Projects
Value to Business project, international collaboration between JIBS and Scania
Funder
VINNOVA
Available from: 2014-11-18 Created: 2014-11-18 Last updated: 2019-04-02Bibliographically approved
Hultman, J., Johnsen, T., Johnsen, R. & Hertz, S. (2012). An interaction approach to global sourcing: A case study of IKEA. Journal of Purchasing and Supply Management, 18(1), 9-21
Open this publication in new window or tab >>An interaction approach to global sourcing: A case study of IKEA
2012 (English)In: Journal of Purchasing and Supply Management, ISSN 1478-4092, E-ISSN 1873-6505, Vol. 18, no 1, p. 9-21Article in journal (Refereed) Published
Abstract [en]

This study explores the process of global sourcing through a case of the Swedish furnishing retailer IKEA from an interaction perspective. With a point of departure in the streams of existing research on global sourcing and the internationalization process of firms through networks, a research question is proposed concerning supply network interactions as an influence in the global sourcing process. The study uses an in-depth qualitative case study methodology, focusing on IKEA and its development of a supply network for the PAX wardrobe system during the years 2003–2009. The findings draw on 29 interviews in Sweden and China, ranging from interviews with the supply management function of IKEA to interviews with Swedish and Chinese suppliers and sub-suppliers. The findings show that the global sourcing process is influenced by interactions and network effects between supply network actors. In particular, we find that relationships between suppliers were identified and set up by IKEA, but cascaded into deeper interactions amongst suppliers at different supply network tiers. Our study contributes to global sourcing research in indicating the importance of interaction amongst supply network actors, showing how the global sourcing strategy of one actor may significantly influence the sourcing strategies of other actors. Global sourcing decisions therefore need to be understood and coordinated across global supply networks.

Keywords
Global sourcing, Interaction, Supply network, Internationalization, IKEA, China
National Category
Transport Systems and Logistics
Identifiers
urn:nbn:se:hj:diva-17214 (URN)10.1016/j.pursup.2011.11.001 (DOI)2-s2.0-84859365409 (Scopus ID)IHHCeLSIS (Local ID)IHHCeLSIS (Archive number)IHHCeLSIS (OAI)
Available from: 2012-01-17 Created: 2012-01-17 Last updated: 2019-04-02Bibliographically approved
Jafari, H., Nyberg, A. & Hertz, S. (2012). Application of Postponement in Retailing - Connections to Logistics Flexibility. Paper presented at 19th International Conference on Retailing and Consumer Services Science. Vienna
Open this publication in new window or tab >>Application of Postponement in Retailing - Connections to Logistics Flexibility
2012 (English)In: / [ed] H.J.P. Timmermans, Vienna, 2012Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Vienna: , 2012
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-18465 (URN)978-90-6814-186-3 (ISBN)
Conference
19th International Conference on Retailing and Consumer Services Science
Available from: 2012-06-14 Created: 2012-06-14 Last updated: 2019-04-02
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-9269-2635

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