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Ferreira, A. C., Pimenta, M. L. & Wlazlak, P. (2019). Antecedents of cross-functional integration level and their organizational impact. Journal of business & industrial marketing, 34(8), 1706-1723
Open this publication in new window or tab >>Antecedents of cross-functional integration level and their organizational impact
2019 (English)In: Journal of business & industrial marketing, ISSN 0885-8624, E-ISSN 2052-1189, Vol. 34, no 8, p. 1706-1723Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this paper is to develop a model to predict the antecedents of the integration level among marketing, logistics and production, considering the influence of formal and informal factors that generate integration and the existence of conflicts.

Design/methodology/approach: A survey of 179 participants from all regions of Brazil was conducted. A parsimonious model including four dimensions and 34 variables was developed through confirmatory factor analysis and structural equation modeling.

Findings: The field data corroborate studies dealing with the impact of various formal and informal integration factors on the cross-functional integration level as a construct. Furthermore, this paper concludes that the level of cross-functional can be defined as: the intensity of the relationship among internal functions which can be measured by the mutual existence of formal and informal factors and the absence of manifest conflicts.

Research limitations/implications: The findings of this paper cannot be generalized because of the convenience sampling. Future research could apply a probabilistic sampling and try to explore other geographical settings in both national and international contexts.

Practical implications: The proposed model can generate important information for managers by pointing out variables that can predict the integration level and their impacts on the organizational performance. The paper concludes with examples about how the model could be useful in several practical situations.

Originality/value: This paper proposes a model with reasonable accuracy to predict the integration level and overcomes prior research limitations with respect to models to predict the antecedents of the integration level, particularly the role of conflicts in the integration processes. 

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019
Keywords
Conflicts, Cross-functional integration, Integration level, Model
National Category
Transport Systems and Logistics
Identifiers
urn:nbn:se:hj:diva-46246 (URN)10.1108/JBIM-01-2019-0052 (DOI)000491157300006 ()2-s2.0-85071570226 (Scopus ID);JTHIndustriellIS,JTHLogistikIS (Local ID);JTHIndustriellIS,JTHLogistikIS (Archive number);JTHIndustriellIS,JTHLogistikIS (OAI)
Available from: 2019-09-18 Created: 2019-09-18 Last updated: 2020-01-20Bibliographically approved
Wlazlak, P. (2019). Management of the industrialisation process in distributed geographical and organisational contexts. (Doctoral dissertation). Jönköping: Jönköping University, School of Engineering
Open this publication in new window or tab >>Management of the industrialisation process in distributed geographical and organisational contexts
2019 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Management of new product development (NPD) is one of the most critical capabilities of original equipment manufacturers (OEMs). The industrialisation process plays a major role in NPD, where the final verification of the product and production system takes place. It is during the industrialisation process that various disturbances arise; if these are not managed, they can delay the production start and prolong production ramp up.

Based on two dimensions, geographical and organisational distribution, the following four different types of contexts are defined in this thesis: industrialisation in the local and intra-organisational context (type 1), industrialisation in the local and inter-organisational context (type 2), industrialisation in the international and intra-organisational context (type 3) and industrialisation in international and inter-organisational context (type 4). This thesis addresses types 2–4 and contributes to the literature, which has primarily dealt with the type 1 context. The purpose of the research presented in the thesis is expanding the knowledge on the industrialisation process in distributed geographical and/or organisational contexts with a focus on challenges and mechanisms; this will serve to control the challenges during the industrialisation process.

The findings are based on data from three studies in the manufacturing industry, covering both single and multiple case studies. They reveal that there are some similarities between the type 2–4 contexts and challenges and mechanisms previously identified for the type 1 context. However, several unique challenges and mechanisms are found for the type 2–4 contexts. The findings also show that the challenges can be characterised as internal and external. Internal challenges appear in a single industrialisation site and are associated with internal organisational capabilities at the site. External challenges originate from the research and development (R&D) site and the integration between the R&D and industrialisation sites.

The findings also reveal that the identified challenges disrupt the industrialisation process in various ways and create uncertainty and equivocality during the industrialisation process. The studies presented in this thesis show that, to deal with challenges that create uncertainty and equivocality, it is wise to allow ad hoc mechanisms to be used. One of the key conclusions is that when the industrialisation processes are carried out in type 2–4 contexts, there is a need to allow for flexibility regarding the use of mechanisms depending on the dynamics associated with the specific context.

Abstract [sv]

En av de viktigaste förmågorna hos ett industriföretag är att utveckla nya produkter. En viktig del i detta är arbetet med industrialiseringen, dvs det arbete som berör produktens överflyttning till produktion. Industrialisering är en del av produktsframtagningsprocessen och involverar såväl produktutveckling som produktion. Under industrialiseringsprocessen uppstår ofta olika störningar som kan försena produktionsstarten och förlänga produktionsupprampningen.

Med utgångspunkt i dimensionerna geografisk och organisatorisk distans, industrialiseringen studeras i denna avhandling i olika kontexter: industrialisering i lokal och intraorganisatorisk kontext (typ 1), industrialisering i lokal och interorganisatorisk kontext (typ 2), industrialisering i internationell och intraorganisatorisk kontext (typ 3), industrialisering i internationell och interorganisatorisk kontext (typ 4). Avhandlingen fokuserar på typ 2–4 kontexterna och bidrar till tidigare forskning som främst fokuserat på industrialiseringen i typ 1 kontexten. Syftet med denna avhandling är att bidra till ökad kunskap om industrialiseringsprocessen i geografisk och/eller organisatorisk distribuerad kontext med fokus på utmaningar och mekanismer för att hantera dessa utmaningar under industrialiseringsprocessen.

Avhandlingen bygger på data från enskilda och multipla fallstudier inom tillverkningsindustrin. Resultaten visar att det finns några likheter mellan kontexterna av typ 2–4 och de utmaningar och mekanismer som tidigare identifierats för typ 1 kontexten. Flera unika utmaningar och mekanismer förtyp 2–4 kontexterna har också identifierats. Resultaten visar dessutom att utmaningarna är av intern och extern karaktär. Interna utmaningar förekommer inom den tillverkande enhet där industrialisering sker och är relaterade till intern organisatorisk förmåga. Externa utmaningar uppkommer inom enheten där forskning och utveckling sker (FoU) eller i integrationen mellan FoU och den tillverkande enhet där industrialisering sker.

Utmaningarna skapar störningar i industrialiseringsprocessen på olika sätt och kan leda till osäkerhet samt tvetydighet under industrialiseringsprocessen. Resultaten visar på behov av att använda ad hoc-mekanismer för att hantera de utmaningar som orsakas av denna osäkerhet och tvetydighet. En central slutsats är därför att när industrialiseringsprocesser genomförs i typ 2–4 kontexter är det nödvändigt att tillåta flexibilitet vad gäller användningen av mekanismer kopplat till den dynamik som finns i respektive kontext.

Place, publisher, year, edition, pages
Jönköping: Jönköping University, School of Engineering, 2019. p. 140
Series
JTH Dissertation Series ; 047
Keywords
new product development, industrialisation, distribution, integration, research and development, manufacturing, produktutveckling, distribuerad, industrialisering, integration, FoU, tillverkning
National Category
Other Engineering and Technologies
Identifiers
urn:nbn:se:hj:diva-45531 (URN)978-91-87289-50-7 (ISBN)
Public defence
2019-09-06, E1405 (Gjuterisalen), School of Engineering, Jönköping, 10:00 (English)
Opponent
Supervisors
Available from: 2019-08-12 Created: 2019-08-12 Last updated: 2019-08-12Bibliographically approved
Wlazlak, P., Säfsten, K. & Hilletofth, P. (2019). Original equipment manufacturer (OEM)-supplier integration to prepare for production ramp-up. Journal of Manufacturing Technology Management, 30(2), 506-530
Open this publication in new window or tab >>Original equipment manufacturer (OEM)-supplier integration to prepare for production ramp-up
2019 (English)In: Journal of Manufacturing Technology Management, ISSN 1741-038X, E-ISSN 1758-7786, Vol. 30, no 2, p. 506-530Article in journal (Refereed) Published
Abstract [en]

Purpose: Although prior research provides evidence that production ramp-up is often disrupted by supplier-related problems, it fails to discuss how the original equipment manufacturer (OEM) and various types of suppliers integrate their functions and operations to secure preparations for production ramp-up. The purpose of this paper is to investigate OEM–supplier integration in a new product development (NPD) project to prepare for production ramp-up.

Design/methodology/approach: The results presented in this paper are based on a real-time, longitudinal study of a single collaborative NPD project in the mechanical engineering industry. The NPD project involves seven suppliers and it is carried out in a large Swedish company (the OEM) and fits the theory-elaborating approach of this research.

Findings: This study argues that the aspect of timing in OEM–supplier integration, the OEM’s research and development (R&D) attitude toward collaboration and the OEM’s (R&D) operating procedure are challenges affecting the preparation for production ramp-up. The following three mechanisms to facilitate OEM–supplier integration in order to prepare for production ramp-up are also discussed: the mediator’s role, the OEM’s face-to-face meeting at the project level and suppliers’ formal face-to-face meetings with the OEM and internally.

Originality/value: This paper elaborates on and extends prior research on production ramp-up by conducting an empirical analysis that incorporates supplier integration in NPD. It bridges the gap between the literature on production ramp-up and on supplier integration in NPD and clearly indicates that supplier integration is an important prerequisite for successful production ramp-up. 

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019
Keywords
Integration, Product development, Production, Start-ups, Supplier relations, Suppliers, Manufacture, Design/methodology/approach, Face-to-face meetings, New product development, Original equipment manufacturers, Research and development, Supplier integration
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
urn:nbn:se:hj:diva-42406 (URN)10.1108/JMTM-05-2018-0156 (DOI)000459508200011 ()2-s2.0-85058096456 (Scopus ID)
Available from: 2019-01-02 Created: 2019-01-02 Last updated: 2019-08-12Bibliographically approved
Wlazlak, P., Eriksson, Y., Johansson, G. & Ahlin, P. (2019). Visual representations for communication in geographically distributed new product development projects. Journal of engineering design (Print), 30(8-9), 385-403
Open this publication in new window or tab >>Visual representations for communication in geographically distributed new product development projects
2019 (English)In: Journal of engineering design (Print), ISSN 0954-4828, E-ISSN 1466-1837, Vol. 30, no 8-9, p. 385-403Article in journal (Refereed) Published
Abstract [en]

This study addresses the role of visual representations in supporting communication between an R&D team and geographically distributed suppliers for a new product development (NPD) project. It specifically focuses on the design and use of visual representations as a feasible way for communication between the distributed actors when they face communication challenges originating from differences in skills in the English language, but also from differences in work experiences. Relying on empirical materials from a Swedish manufacturing company in the mechanical engineering industry, this paper makes the following contributions to the literature. First, it shows that visual representations are effective boundary objects able to support process-oriented and product-oriented communication in distributed NPD projects. Second, it illustrates that visual representations do not necessarily have to follow graphic design principles, but can still be effective if distributed actors share the same project context. Finally, it highlights the need for a dynamic and context-dependent perspective on communication in NPD projects. 

Place, publisher, year, edition, pages
Taylor & Francis, 2019
Keywords
annotations, communication, geographical distribution, New product development, visual representation, Product development, Context dependent, English languages, Manufacturing companies, New product development projects, Process-oriented, Visual representations, Visual languages
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:hj:diva-46245 (URN)10.1080/09544828.2019.1661362 (DOI)000485984600001 ()2-s2.0-85072030679 (Scopus ID)HOA JTH 2019 (Local ID)HOA JTH 2019 (Archive number)HOA JTH 2019 (OAI)
Available from: 2019-09-18 Created: 2019-09-18 Last updated: 2020-01-15Bibliographically approved
Wlazlak, P., Säfsten, K., Hilletofth, P. & Johansson, G. (2018). Integration of Suppliers’ Workflows in the OEMs’ New Product Development Process. Procedia Manufacturing, 25, 479-486
Open this publication in new window or tab >>Integration of Suppliers’ Workflows in the OEMs’ New Product Development Process
2018 (English)In: Procedia Manufacturing, E-ISSN 2351-9789, Vol. 25, p. 479-486Article in journal (Refereed) Published
Abstract [en]

This research explores integration of the suppliers’ workflows in the OEM’s new product development (NPD) process, to support the production ramp-up. Based on multiple-case study approach, incorporating both the OEM and the supplier perspective, this research explains critical aspects for the integration of suppliers’ workflows in the OEM’s NPD process, and when these aspects need to be addressed. The results show that face-to-face meeting on a project level, standardized work model, readiness of the component specifications, role of Supplier Quality Assurance (SQA) engineer, quality assurance document provided to the suppliers, etc. are critical aspects.

Place, publisher, year, edition, pages
Elsevier, 2018
Keywords
integration, processes, supplier, workflow, OEM
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hj:diva-41284 (URN)10.1016/j.promfg.2018.06.127 (DOI)
Available from: 2018-08-28 Created: 2018-08-28 Last updated: 2019-08-12Bibliographically approved
Edh Mirzaei, N., Wlazlak, P., Sansone, C. & Hilletofth, P. (2016). Challenges with competitive manufacturing in high cost environment. In: Proceedings of the 23rd International Annual EurOMA Conference, Trondheim, Norway: . Paper presented at The 23rd EurOMA conference, 17th-22nd of June 2016, Trondheim, Norway. International Annual EurOMA Conference
Open this publication in new window or tab >>Challenges with competitive manufacturing in high cost environment
2016 (English)In: Proceedings of the 23rd International Annual EurOMA Conference, Trondheim, Norway, International Annual EurOMA Conference, 2016Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
International Annual EurOMA Conference, 2016
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-31601 (URN)978-82-303-3277-1 (ISBN)
Conference
The 23rd EurOMA conference, 17th-22nd of June 2016, Trondheim, Norway
Available from: 2016-08-31 Created: 2016-08-31 Last updated: 2018-09-12Bibliographically approved
Wlazlak, P. (2016). Integration in global development projects: A study of new product development and production relocation projects. (Licentiate dissertation). Jönköping: Jönköping University, School of Engineering
Open this publication in new window or tab >>Integration in global development projects: A study of new product development and production relocation projects
2016 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

In today’s constantly changing environment globalization offers opportunities as well as threats to manufacturing companies. One trend in industry is that to meet customer demands and global competition, manufacturing companies need to frequently introduce new products to the market at the right time and cost. Another trend is that manufacturing companies relocate their production sites abroad. Therefore, in this thesis the context is global development projects, which includes both new product development and production relocation projects. The global dimension implies that team members are located in different countries. Integration between team members, which in this thesis refers to interaction processes involving information exchange on the one hand and collaboration or cooperation on the other, is therefore a challenge.

Even if much research exists with regard to integration, integration across national borders in global development projects has not been addressed to a greater extent. Therefore, the purpose of this thesis is to expand the analysis of integration in global development projects in order to gain insights regarding the use of different integration mechanisms. The thesis specifically addresses the influence of national cultural and linguistic differences on integration as well as the use of various integration mechanisms. The results originate from one longitudinal case study of a global new product development project and two retrospective case studies including global new product development and production relocation projects.

In general, it is concluded that in global development projects national cultural and linguistic differences amplify integration difficulties among project team members who belong to different functions. The comparison of the three global development projects indicated that some of the integration mechanisms worked and were used to integrate team members from different functions, while others did not work as intended. Therefore, this thesis argues that there is a need for a diverse set of integration mechanisms that depend on the context of a global development project and specifically on national cultural and linguistic differences.

Place, publisher, year, edition, pages
Jönköping: Jönköping University, School of Engineering, 2016. p. 75
Series
JTH Dissertation Series ; 14
Keywords
integration, national culture, linguistic differences, new product development, production relocation
National Category
Engineering and Technology
Identifiers
urn:nbn:se:hj:diva-29337 (URN)978-91-87289-15-6 (ISBN)
Supervisors
Available from: 2016-02-10 Created: 2016-02-10 Last updated: 2016-02-10Bibliographically approved
Hilletofth, P., Wlazlak, P., Johansson, G. & Säfsten, K. (2015). Challenges with industralization in a supply chain network: A supplier perspective. In: Proceedings of the MakeLearn and TIIM Joint International Conference, Bari, Italy, 27–29 May 2015.: . Paper presented at MakeLearn and TIIM Joint International Conference (pp. 309-318).
Open this publication in new window or tab >>Challenges with industralization in a supply chain network: A supplier perspective
2015 (English)In: Proceedings of the MakeLearn and TIIM Joint International Conference, Bari, Italy, 27–29 May 2015., 2015, p. 309-318Conference paper, Published paper (Refereed)
Abstract [en]

The purpose of this study is to explore the challenges with industrialization across a supply chain network, from a supplier perspective. The study focuses on identifying the challenges encountered by the supplier, when working with industrialization alongside the customer’s industrialization process, the reasons for and the effects of these challenges, as well as how these challenges can be managed. These issues have been examined through a single case study including a Swedish company from the polymer systems and components industry. Empirical data has been collected through in-depth and semi-structured interviews. This study has identified fourteen challenges as well as their main reasons and effects. In addition, solutions to the challenges have been identified. The challenges can be classified as internal or external. An internal challenge originates from inside the supplier’s own organization, while an external challenge originates from the customer’s organization or from the collaboration between the two organizations. This study is explorative in nature and is limited to one supplier located in Sweden. Thus, empirical data from similar and other research settings should be gathered to reinforce the validity of the findings.  

 Keywords: Industrialization; Production ramp-up; Supply chain; Supplier

Series
Managing Intellectual Capital and Innovation for Sustainable and Inclusive Society, ISSN 2232-3309
Keywords
Industrialization, Production ramp-up, Supply chain, Supplier
National Category
Engineering and Technology Transport Systems and Logistics
Identifiers
urn:nbn:se:hj:diva-28830 (URN)
Conference
MakeLearn and TIIM Joint International Conference
Projects
Efficient Industrialisation Supporting Successful Production Ramp-up in Supply Chains (INDUS)
Funder
Knowledge Foundation
Available from: 2015-12-30 Created: 2015-12-30 Last updated: 2017-02-13Bibliographically approved
Wlazlak, P., Hilletofth, P., Johansson, G. & Säfsten, K. (2015). Supplier involvement in product development: Critical issues from a supplier perspective. In: Proceedings of the 22nd EurOMA International Annual Conference, Neuchâtel, Switzerland, 26 June–1 July, 2015: . Paper presented at 22nd EurOMA International Annual Conference, Neuchâtel, Switzerland, 26 June–1 July, 2015. International Annual EurOMA Conference
Open this publication in new window or tab >>Supplier involvement in product development: Critical issues from a supplier perspective
2015 (English)In: Proceedings of the 22nd EurOMA International Annual Conference, Neuchâtel, Switzerland, 26 June–1 July, 2015, International Annual EurOMA Conference, 2015Conference paper, Published paper (Refereed)
Abstract [en]

Original equipment manufacturers (OEMs) typically outsource the industrialization of components to suppliers. Hence, the OEMs are dependent on the suppliers’ capabilities to perform industrialization projects. However, suppliers often experience various difficulties when involved in the OEMs’ product development projects. Therefore, the aim of the paper is to explore challenges that suppliers face during industrialization projects, their causes and the effects. Actions to mitigate these challenges are further explored. Based on an in-depth single case study at a Swedish supplier from the metal components industry, the study resulted in seven challenging issues during industrialization projects from a supplier perspective.

Place, publisher, year, edition, pages
International Annual EurOMA Conference, 2015
Keywords
Industrialization, Production ramp-up, Supply chain
National Category
Engineering and Technology Other Engineering and Technologies
Identifiers
urn:nbn:se:hj:diva-28829 (URN)
Conference
22nd EurOMA International Annual Conference, Neuchâtel, Switzerland, 26 June–1 July, 2015
Projects
Efficient Industrialisation Supporting Successful Production Ramp-up in Supply Chains (INDUS)
Funder
Knowledge Foundation
Available from: 2015-12-30 Created: 2015-12-30 Last updated: 2018-09-12Bibliographically approved
Wlazlak, P. & Johansson, G. (2014). Bridging Geographically Distant R&D and Manufacturing. In: Proceedings of the R&D Management Conference, Stuttgart, Germany, 3–6 June 2014.: . Paper presented at R&D Management Conference, Stuttgart, Germany, 3–6 June 2014..
Open this publication in new window or tab >>Bridging Geographically Distant R&D and Manufacturing
2014 (English)In: Proceedings of the R&D Management Conference, Stuttgart, Germany, 3–6 June 2014., 2014Conference paper, Published paper (Other academic)
Abstract [en]

Although important research has been carried out, knowledge on bridges between the R&D and manufacturing occupational communities in a cross - national context is lacking. Much of the research has emphasized on the different bridges - tools, object, practices, brokers designed by the company to bridge the occupational communities. To lesser extent scholars have observed the emergence of individuals who can assist in bridging occupational communities divided by the boundaries of language and national culture.

Drawing on qualitative interviews with persons belonging to a Swedish large manufacturing company, this paper describes and examines the emergent role of an engineer from an R&D center in China as a mediator of the two occupational communities. Based on community of practice theory, this study regards R&D in Sweden and the manufacturing site in China as members of two interdependent occupational communities that struggle to communicate due to barriers created by geographical distance – i.e. language and cultural distance. The findings suggest that the mediator from the R&D center in China may serve as an appropriate organizational solution in situation where geographical distance exist. The mediator role provides not only technical support, but also helps to crate shared meanings and facilitates the communication between R&D in Sweden and the manufacturing site in China. This study contributes to the R&D management theory by addressing an effective way to facilitate cross-cultural communication between engineers that are geographically distant during new product development.

Keywords
R&D, manufacturing, geographic distance, occupational communities, cross - culture, Sweden, China
National Category
Engineering and Technology
Identifiers
urn:nbn:se:hj:diva-28831 (URN)
Conference
R&D Management Conference, Stuttgart, Germany, 3–6 June 2014.
Projects
Distributed Innovation Projects: Management of Technological and Organizational Challenges in Distributed Settings (DINO)
Funder
VINNOVA
Available from: 2015-12-30 Created: 2015-12-30 Last updated: 2019-08-12Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-3361-6835

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