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Panova, Y., Hilletofth, P., Panova, A. & Hongsheng, X. (2020). Application of the just-in-time approach to a third-generation port. Operations and Supply Chain Management, 13(3), 279-293
Open this publication in new window or tab >>Application of the just-in-time approach to a third-generation port
2020 (English)In: Operations and Supply Chain Management, ISSN 1979-3561, Vol. 13, no 3, p. 279-293Article in journal (Refereed) Published
Abstract [en]

This paper investigates the feasibility of different logistics concepts applicable in a third-generation port (first-and-foremost, just-in-time approach for a given case). In this regard, a simulation model imitating the work of a real third-generation port was developed. Four experiments with proposed logistics solutions have been configured and evaluated in the simulation model. They differed by the size and number of shipping consignments to the port, deployed truck fleet, etc. The research shows that effective material transfers from the plant to the port can be provided, if a ‘pulling’ type of logistics system is applied instead of the traditional ‘pushing’ system. This alternative allows goods to be delivered just-in-time with the minimum labour costs and material resources.

Place, publisher, year, edition, pages
OSCM Journal, 2020
Keywords
logistics, port generations, just-in-time concept, simulation modeling, ‘pulling’ and ‘pushing’ systems
National Category
Economics and Business Other Engineering and Technologies not elsewhere specified
Research subject
Intelligent Industry
Identifiers
urn:nbn:se:hj:diva-48177 (URN)10.31387/oscm0420269 (DOI)POA JTH 2020;JTHLogistikIS (Local ID)POA JTH 2020;JTHLogistikIS (Archive number)POA JTH 2020;JTHLogistikIS (OAI)
Available from: 2020-04-18 Created: 2020-04-21Bibliographically approved
Sansone, C., Hilletofth, P. & Eriksson, D. (2020). Critical operations capabilities for competitive manufacturing: a multiple case study. Operations and Supply Chain Management, 13(1), 94-107
Open this publication in new window or tab >>Critical operations capabilities for competitive manufacturing: a multiple case study
2020 (English)In: Operations and Supply Chain Management, ISSN 1979-3561, Vol. 13, no 1, p. 94-107Article in journal (Other academic) Published
Abstract [en]

There is increased interest in relocation to and from high-cost environments, but there remains a lack of knowledge with regard to operations capabilities in this specific context. The purpose of this study is thus to investigate critical operations capabilities in a high-cost environment. The research process is based on the investigation of an existing framework of operations capabilities through a multiple case study including five Swedish manufacturing companies. The findings reveal that all the dimensions and capabilities included in the framework were considered critical, and additional operations capabilities could be identified: service quality, supplier dependability, supplier flexibility, supply chain innovation, supply chain sustainability. The investigation underlines the dynamic nature of operations capabilities, which need to be updated constantly according to the environment in which they are developed. This study contributes on a practical level to managers by creating an overview of operations capabilities in a high-cost environment. Through the investigation of critical operations capabilities, it is possible for managers to find new areas of competitiveness, as well as to understand their current areas of excellence. The study makes several contributions, such as the identification of operations capabilities, their investigation and validation in a specific environment.

Place, publisher, year, edition, pages
OSCM Journal, 2020
Keywords
capabilities, case study, high-cost environment, location decision, reshoring
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-38598 (URN)10.31387/oscm0400255 (DOI)POA JTH 2020 (Local ID)POA JTH 2020 (Archive number)POA JTH 2020 (OAI)
Note

Included in licentiate thesis in manuscript form. Earlier versions of this paper were also presented at the International conference on Industrial and System Engineering (IConISE), Bali, Indonesia, August 2017; the 24th EurOMA Conference, Edinburgh, Scotland, July 2017 and the 23rd EurOMA Conference, Trondheim, Norway, June 2016.

Available from: 2018-01-18 Created: 2018-01-18 Last updated: 2020-04-21Bibliographically approved
Freitas, M. R., Pimenta, M. L., Hilletofth, P., Jugend, D. & Oprime, P. C. (2020). Demand management: the role of cross-functional integration in a context of political turbulence. Asia Pacific Journal of Marketing and Logistics, 32(3), 817-839
Open this publication in new window or tab >>Demand management: the role of cross-functional integration in a context of political turbulence
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2020 (English)In: Asia Pacific Journal of Marketing and Logistics, ISSN 1355-5855, E-ISSN 1758-4248, Vol. 32, no 3, p. 817-839Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this paper is to investigate how cross-functional integration supports the execution of the demand-side (DS) processes and its effects on both the demand and supply-side processes.

Design/methodology/approach: A case study was conducted including a Brazilian multinational manufacturer in the automobile industry and some of its suppliers and dealers. In total, 17 interviews were conducted. A theoretical framework was proposed containing five basic elements: characteristics of the demand/supply processes; involved functions; integration factors; context influencers; impacts of integration on demand and supply processes.

Findings: The findings present three DS processes (product launch, marketing and sales and demand planning) that demonstrated a greater need for cross-functional integration in the studied case, mainly through informal integration factors.

Research limitations/implications: The empirical results of this study have methodological limitations due to the use of the case study method. Future research should analyze the effects of other context influencers (e.g. natural catastrophes, civil wars and low level of unemployment) on cross-functional integration.

Practical implications: The results highlight that joint planning, willingness to work together, team spirit, adequate communication and cross-functional meetings helped the studied organizations to achieve competitive advantages and improve their performance.

Originality/value: This study provides a theoretical framework that helped to improve the understanding of the interrelationships between demand management constructs and cross-functional integration factors. There are indications that a political-economic crisis has stimulated the existence of a willingness to work together and group spirit among employees who remain in the organization after mass dismissals. This climate of cooperation helped to increase the agility and resilience of the studied supply chain, which is currently affected by a changing market. 

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2020
Keywords
Automobile industry, Cross-functional integration, Demand management
National Category
Business Administration Engineering and Technology
Identifiers
urn:nbn:se:hj:diva-48073 (URN)10.1108/APJML-11-2018-0473 (DOI)2-s2.0-85075435092 (Scopus ID);JTHLogistikIS (Local ID);JTHLogistikIS (Archive number);JTHLogistikIS (OAI)
Available from: 2020-04-07 Created: 2020-04-07 Last updated: 2020-04-07Bibliographically approved
Poberschnigg, T., Pimenta, M. & Hilletofth, P. (2020). How can cross-functional integration support the development of resilience capabilities? The case of collaboration in the automotive industry. Supply chain management
Open this publication in new window or tab >>How can cross-functional integration support the development of resilience capabilities? The case of collaboration in the automotive industry
2020 (English)In: Supply chain management, ISSN 1359-8546, E-ISSN 1758-6852Article in journal (Refereed) Accepted
Abstract [en]

Purpose: The objective of this study is to analyze cross-functional integration processes and their respective impacts on resilience capabilities, with particular emphasis on collaboration, in an automotive supply chain.

Design/methodology/approach: A case study was conducted in an automotive supply chain through eighteen in-depth interviews with managers from six different companies: two suppliers, one focal manufacturer and three customers. The automotive industry is one of the most vital industries in the Brazilian economy and is still recovering from the 2015 financial crisis, making it an interesting case for this research.

Findings: The findings reveal several links between resilience and cross-functional integration literatures through the analysis of three basic categories: Disruptions (lack of product, interruption of production, delivery delay, organizational bankruptcy and sales loss); Capabilities (redundancy, flexibility, adaptability, collaboration, visibility and agility); and Integration factors (cross-functional meetings, adequate communication, longevity of relationships, cross-functional training, recognition of interdependence and the consideration given to informal groups).

Practical implications: This research addresses several implications for practitioners. Managers should pay attention to the cross-functional teams, which may provide internal collaboration and hence collaboration in the supply chain.

Originality/value: This paper suggests a new concept for the collaboration capability. According to our results, collaboration is the capability of dealing with formal and informal factors to integrate both the internal functions and supply chain members, which can provide visibility, agility and adaptability towards supply chain resilience.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2020
Keywords
Resilience; Cross-functional Integration; Supply Chain; Automotive Industry
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-48110 (URN)
Available from: 2020-04-09 Created: 2020-04-09 Last updated: 2020-04-09
Pimenta, M., Bertan, F., Jugend, D. & Hilletofth, P. (2020). Integração interfuncional no contexto de desenvolvimento de produtos: revisão da literatura e agenda de pesquisa. Exacta, 18(2), 438-458
Open this publication in new window or tab >>Integração interfuncional no contexto de desenvolvimento de produtos: revisão da literatura e agenda de pesquisa
2020 (Portuguese)In: Exacta, ISSN 1678-5428, E-ISSN 1983-9308, Vol. 18, no 2, p. 438-458Article in journal (Refereed) Accepted
Place, publisher, year, edition, pages
Universidade Nove de Julho, 2020
National Category
Economics and Business Other Engineering and Technologies not elsewhere specified
Research subject
Intelligent Industry
Identifiers
urn:nbn:se:hj:diva-48176 (URN)10.5585/ExactaEP.v17n4.10493 (DOI)POA JTH 2020 (Local ID)POA JTH 2020 (Archive number)POA JTH 2020 (OAI)
Available from: 2020-04-18 Created: 2020-04-21
Albertzeth, G., Pujawan, I. N., Hilletofth, P. & Tjahjono, B. (2020). Mitigating transportation disruptions in a supply chain: a cost-effective strategy. International Journal of Logistics, 23(2), 139-158
Open this publication in new window or tab >>Mitigating transportation disruptions in a supply chain: a cost-effective strategy
2020 (English)In: International Journal of Logistics, ISSN 1367-5567, E-ISSN 1469-848X, Vol. 23, no 2, p. 139-158Article in journal (Refereed) Published
Abstract [en]

Transportation disruptions can be damaging to a supply chain because goods may not arrive on time and this jeopardises the service level to the customers. While supply chain disruptions have gained significant attention from scholars, little has been done to explore these disruptions in the context of transportation. The study described in this paper aims to address disruptions occurring in the transportation of goods from a plant to a distribution centre. We modelled this real case to obtain insights on the effectiveness of different strategies to mitigate transportation disruptions. We evaluated four mitigation strategies and compared the outcomes in terms of service level and total costs: (1) the risk acceptance strategy, (2) the redundant stock strategy, (3) the flexible route strategy, and (4) the redundant-flexibility strategy. The results suggest that the best strategy differs depending on the budget that managers are willing to deploy to improve the service level. The simulation experiments and the use of the Incremental Cost Effectiveness Ratio (ICER) would be instrumental in helping decision makers in selecting the best disruption mitigation strategies where the best option would likely be different under varying circumstances. 

Place, publisher, year, edition, pages
Taylor & Francis, 2020
Keywords
cost-effectiveness analysis, flexible route, mitigation strategy, redundant stock, simulation modelling, Transportation disruptions
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-45596 (URN)10.1080/13675567.2019.1648640 (DOI)000479801800001 ()2-s2.0-85070313071 (Scopus ID);JTHLogistikIS (Local ID);JTHLogistikIS (Archive number);JTHLogistikIS (OAI)
Available from: 2019-08-19 Created: 2019-08-19 Last updated: 2020-04-21Bibliographically approved
Tezel, A., Papadonikolaki, E., Yitmen, I. & Hilletofth, P. (2020). Preparing construction supply chains for blockchain technology: An investigation of its potential and future directions. Frontiers of Engineering Management
Open this publication in new window or tab >>Preparing construction supply chains for blockchain technology: An investigation of its potential and future directions
2020 (English)In: Frontiers of Engineering Management, ISSN 2096-0255Article in journal (Refereed) Epub ahead of print
Abstract [en]

Blockchain, a peer-to-peer, controlled, distributed database structure, has the potential to profoundly affect current business transactions in the construction industry through smart contracts, cryptocurrencies, and reliable asset tracking. The construction industry is often criticized for being slow in embracing emerging technologies and not effectively diffusing them through its supply chains. Often, the extensive fragmentation, traditional procurement structures, destructive competition, lack of collaboration and transparency, low-profit margins, and human resources are shown as the main culprits for this. As blockchain technology makes its presence felt strongly in many other industries like finance and banking, this study investigates the preparation of construction supply chains for blockchain technology through an explorative analysis. Empirical data for the study were collected through semi-structured interviews with 17 subject experts. Alongside presenting a strengths, weaknesses, opportunities, and threats analysis (SWOT), the study exhibits the requirements for and steps toward a construction supply structure facilitated by blockchain technology.

Place, publisher, year, edition, pages
Springer, 2020
Keywords
blockchain, smart contract, supply chain management, project management, construction
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:hj:diva-48440 (URN)10.1007/s42524-020-0110-8 (DOI)HOA JTH 2020; JTHByggnadsteknikIS,JTHIndustriellIS (Local ID)HOA JTH 2020; JTHByggnadsteknikIS,JTHIndustriellIS (Archive number)HOA JTH 2020; JTHByggnadsteknikIS,JTHIndustriellIS (OAI)
Available from: 2020-05-18 Created: 2020-05-18 Last updated: 2020-05-18
Lee, T.-R., Sinnarong, N., Hsu, Y.-H., Lan, H.-Y., Yeh, C.-H. & Hilletofth, P. (2020). The sequence of strategies when establishing Taiwanese restaurant in Thailand. European Business Review
Open this publication in new window or tab >>The sequence of strategies when establishing Taiwanese restaurant in Thailand
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2020 (English)In: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107Article in journal (Refereed) Epub ahead of print
Abstract [en]

Purpose: The purpose of this paper is to investigate the problem faced by many Taiwanese restaurant owners who trying to set up their shops in Thailand.

Design/methodology/approach: Two surveys were conducted in this study. The first interview questionnaire was designed using the factors proposed by Parasuraman et al. (1988, 1991) and given to restaurant owners/managers who successfully set up shops in Thailand. The second questionnaire was constructed specifically for Thai consumers.

Findings: Gray relational analysis (GRA), theory of inventive problem-solving (teoriya resheniya izobreatatelskikh zadatch, TRIZ) and interpretive structural model (ISM) were used to identify potential difficulties and to determine the key factors impacting the shop establishment and development in Thailand. The results provide a set of strategic sequence when launching restaurant in Thailand.

Originality/value: A result of GRA determined 14 important factors that influence customer perception of quality service. A TRIZ analytic process provided 17 strategies when setting up overseas shop and the ISM class diagram shown the three phases needed to be considered before restaurant owners can set up shops abroad. The three phases are construction, operation and competition phases. These set of strategies sequence when launching a restaurant in Thailand. 

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2020
Keywords
GRA, ISM, Restaurant, Taiwanese, Thailand, TRIZ
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-48013 (URN)10.1108/EBR-03-2017-0050 (DOI)000516793800001 ()2-s2.0-85081316955 (Scopus ID);JTHLogistikIS (Local ID);JTHLogistikIS (Archive number);JTHLogistikIS (OAI)
Available from: 2020-03-27 Created: 2020-03-27 Last updated: 2020-03-27
Murillo-Oviedo, A. B., Pimenta, M. L., Hilletofth, P. & Reitsma, E. (2019). Achieving market orientation through cross-functional integration. Operations and Supply Chain Management, 12(3), 175-185
Open this publication in new window or tab >>Achieving market orientation through cross-functional integration
2019 (English)In: Operations and Supply Chain Management, ISSN 1979-3561, Vol. 12, no 3, p. 175-185Article in journal (Refereed) Published
Abstract [en]

The purpose of this study is to understand how cross-functional integration contributes to the market orientation of a company that strives to increase market responsiveness. A case study in the Brazilian beverages industry was conducted and empirical data was collected through fourteen in-depth interviews from various functions within the company. The findings indicate that cross-functional integration enables the company to achieve market orientation through two main processes: product launch and customer complaints. Cross-functional integration enables a company to disseminate knowledge about organizational dynamics at both departmental and individual levels, to generate interdependency, to improve the awareness about the internal needs, and to improve the internal knowledge about the customer. This study shows that practitioners need to establish cross-functional integration, as it contributes to the market orientation of a company. Internal knowledge enables practitioners to create value through products and services, while still preserving the corporate image. It also shows that cross-functional teams and meetings are necessary to achieve market orientation in a company.

Place, publisher, year, edition, pages
OSCM, 2019
Keywords
co-ordination, knowledge management, market orientation, interactions
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-45490 (URN)10.31387/oscm0380241. (DOI)000478656900006 ()2-s2.0-85074446923 (Scopus ID)POA JTH 2019;JTHLogistikIS (Local ID)POA JTH 2019;JTHLogistikIS (Archive number)POA JTH 2019;JTHLogistikIS (OAI)
Available from: 2019-08-08 Created: 2019-08-08 Last updated: 2019-11-12Bibliographically approved
Sequeira, M. & Hilletofth, P. (2019). Applying Fuzzy Analytical Hierarchy Process to Reshoring Decisions with Complexity and Uncertainty. In: Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019: . Paper presented at 9th International Conference on Operations and Supply Chain Management (OSCM), 15 – 18 December, 2019,Ho Chi Minh City, Vietnam. OSCM
Open this publication in new window or tab >>Applying Fuzzy Analytical Hierarchy Process to Reshoring Decisions with Complexity and Uncertainty
2019 (English)In: Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019, OSCM, 2019Conference paper, Published paper (Refereed)
Abstract [en]

Reshoring decisions are associated with both high complexity and uncertainty. The increased complexity is due to the vast number of factors that need to be considered, while the uncertainty is due to the lack of sufficient information. The existing decision-making frameworks are few and theoretical and have not incorporated uncertainty and complexity aspects. Moreover, they do not provide automatic or digital decision support. In order to deal with this, one of the essential branches of mathematics called fuzzy logic is integrated together with traditional analytical hierarchy process (AHP). The aim of this study is to investigate the feasibility of fuzzy analytical hierarchy process (FAHP) as a tool for reshoring decision making when complexity and uncertainty are involved. In order to achieve this, the FAHP was applied to six reshoring criteria, which also correspond to competitive priorities. The findings show that the criterion Quality received the highest weight, followed by the criterion Cost. It was found that the criterion Sustainability resulted in zero priority weight, which means that this criterion was not given importance in this decision. This reduced the complexity of the decision by removing irrelevant criteria in decision making. The fuzzy sets used for pairwise comparisons also incorporated uncertainty in the decision. The FAHP is a feasible tool for reshoring decision making for most of the decision scenarios. This reshoring decision-making tool is automatic, simple and less time consuming, and can be adapted to suit unique reshoring cases.

Place, publisher, year, edition, pages
OSCM: , 2019
Keywords
Reshoring decision making, FAHP, Uncertainty in decision, Decision support tool, Manufacturing location.
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:hj:diva-47154 (URN)
Conference
9th International Conference on Operations and Supply Chain Management (OSCM), 15 – 18 December, 2019,Ho Chi Minh City, Vietnam
Available from: 2019-12-18 Created: 2019-12-18 Last updated: 2020-05-05Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-8305-4412

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